FAQ

We understand that arranging trades can sometimes feel unclear or frustrating, so we’ve put together the answers to some of the most common questions we’re asked. This section is designed to give you a clear understanding of the services we offer, how we work, and what you can expect when working with Sorted! Property Care. If you need any further information, we’re always happy to help just get in touch.

What areas do you cover?

Sorted! Property Care is based in Norfolk and serves Norwich and the surrounding area and villages . If you’re unsure whether we cover your location, feel free to get in touch and we’ll be happy to advise.

What services do you offer?

We provide a wide range of handyman and property maintenance services, including general repairs, carpentry, painting and decorating, minor plumbing and electrical work, installations, snagging, end-of-tenancy repairs, and property refreshes. We support homeowners, landlords, and letting agencies.

Are you insured?

Yes. Sorted! Property Care is fully insured with public liability cover, giving peace of mind that all work is carried out professionally and safely.

Do you provide quotes?

Yes. We provide clear and honest quotations before starting any work. Wherever possible, quotes are issued promptly so you can make informed decisions without unnecessary delays.

How quickly can you attend a job?

We aim to respond quickly and offer flexible availability depending on the nature of the work. Urgent repairs are prioritised wherever possible, particularly for landlords and letting agencies.

Do you supply materials?

We’re happy to supply materials where required, or work with materials already provided by the client. This can be discussed at the quoting stage.

How do I book a job?

You can contact us via phone, email, or through the website contact form. We aim to respond quickly and keep communication clear throughout the process.

Do you work with landlords and letting agencies?

Yes. We specialise in working with landlords and letting agencies, offering reliable maintenance, reactive repairs, end-of-tenancy works, void property refreshes, and ongoing support to help keep rental properties compliant and tenant ready.